Job Role: Technical support Executive ( Work from Home) Bengali
Location: Work From Home
Pan India Job
Job highlights
- Work From Home Job
- Shift Timing —For boys & girls — Only Day shift
- Candidates should have excellent communication in Gujarati / English and Hindi. Job Type – Work From Home
- Preferred candidate profile The candidate who has a technical degree or three years technical diploma after 12th
Job description
Work From Home Job
# Bengali/English/Hindi language is mandatory
Call @Hr Surbhi – 8708711860
Role & responsibilities
- Handle technical queries from customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to our products/services
- Provide accurate and timely solutions to customer inquiries
- Utilize knowledge base and internal resources to resolve customer issues.
- Escalate complex issues to the senior technical support team as needed
- Maintain accurate records of customer interactions using CRM software
- Meet or exceed customer satisfaction and first-call resolution targets
Salary – 21 K
Shift Timing —For boys & girls — Only Day shift
Preferred candidate profile The candidate who has a technical degree or three years technical diploma after the 12th. Candidates should have excellent communication in Gujarati/English and Hindi.
Job Type – Work From Home
Qualification Required –Â BCA, B.Tech, BE, B.Sc.(IT) or any Tech diploma holder who has 3 years of diploma in engineering after 12th
Contact HR Surbhi – 8708711860
(Official Mail I’d – surbhi.surbhi5@teleperformancedibs.com)
Company name- Teleperformance
Role:Â Customer Success – Other
Industry Type:Â BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type:Â Full Time, Permanent
Role Category:Â Customer Success
Education UG:Â
B.Tech/B.E. in Any Specialization, Diploma in Civil, Mechanical, Computers, Electrical, Electronics/Telecommunication, Engineering, B.Sc in Computers, BCA in Any Specialization