Job Role:-
Academic Counselor
Location:-
Work From Home
Employment type:-
Full-time Job
Pan India Job
About the job
Academic Counselor/Sr. Academic Counselor
Job Summary: We are looking for a proactive and empathetic Academic Counsellor to guide and support students in selecting the right learning programs tailored to their goals. The ideal candidate will possess excellent communication and problem-solving skills, with a passion for helping learners achieve academic and career success in a fast-growing EdTech environment
Key Responsibilities
- Counsel prospective students and parents to help them understand and choose suitable courses and learning programs
- Conduct detailed needs assessments to match students’ career goals, educational needs, and program offerings
- Follow up on leads and inquiries via phone, email, and other channels to convert them into enrollments
- Provide detailed and accurate information about course content, curriculum, duration, and career outcomes
- Maintain a strong understanding of EdTech offerings, trends, and student needs to deliver personalized guidance
- Collaborate with the sales and marketing teams to achieve enrollment targets and drive business growth
- Build and nurture relationships with students, parents, and other stakeholders to ensure a smooth onboarding process
- Track and maintain accurate records of student interactions, inquiries, and enrollments in the CRM system
- Provide post-enrollment support, including addressing queries and resolving challenges faced by students
Qualifications
- Bachelor’s degree in Education, Business, Psychology, or a related field
- Proven experience in academic counseling, sales, or customer support roles (preferably in the EdTech sector)
- Exceptional communication, listening, and interpersonal skills
- Ability to identify student needs and deliver tailored solutions
- Goal-oriented mindset with a track record of achieving targets
- Proficiency in CRM tools, MS Office, and virtual communication platforms
- Ability to work in a fast-paced, dynamic environment while maintaining a student-centric approach
- Should have their laptop
- Perks and benefits- Permanent WFH
- Benefits –
- Attractive performance-based unlimited incentives
- Complete work from home