Job Role:-
Customer Service Executive
Location:-
Work From Home
Employment type:-
Full-time Job
Education:-
Any 10th, 12th and Diploma, Graduates, Post Graduates
Pan India Job
Job highlights
- Education: 10th, 12th, Diploma, Graduates, or Post Graduates with 0-3 years of experience; Excellent communication skills in English and one regional language; Proficient in MS-Office
- Act as relationship manager for paid customers, build relationships, identify customer needs, service customer requests, handle inbound and outbound calls, and provide excellent customer service
Job description
Job Title: Customer Service Expert L-1
Location: Pan India
Type : Work From Home
Qualification / Education and other Requirements:
- Education- Any 10th, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)
- Excellent verbal and written communication.
- Good Interpersonal skills, numerical and analytical ability.
- Decision-making skills.
- Language required: English, Hindi, Kannada OR English, Hindi, Telegu OR
English, Kannada, Tamil.
- Proficient in MS Office (Excel, Word).
- Should be flexible for day shift- (9-hour of login between 8 AM – 10 PM).
- Comfortable with working 6 days a week, and the week off will be ona weekday.
**Laptop with webcam, good speed Internet connection, and power backup is a must**
About the company
NoBroker.com is the world’s largest C2C marketplace in online real estate. NoBroker is the 37th
Indian startup to have entered the Unicorn club in 2021.
For more Information, the PFB Company Link is below for your reference.
https:// www.nobroker.in/
NoBroker is the first prop-tech real estate startup, which has raised $5 million in funding from
We are looking forward to associating with you in terms of our requirements at NoBroker.
Role and Responsibility Customer Service Expert L-1
- Act as relationship manager for the Paid customers of NoBroker.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers’ needs.
- Service customer in finding the right tenant/house as per the requirement of customer.
- Dial outbound and attend inbound calls of customers and leads.
- Use internal tools and methods to provide the best possible service to the customer.
- Negotiate with leads on behalf of customers.
- Keep customers up-to-date on the progress of their accounts.• Follow communication procedures, guidelines, and policies.
- Go the extra mile to provide excellent customer service.
About Training- Training will be provided for the initial few days for an employee to understand the end-to-end process.