Profile: Customer Service/Customer Support Intern (Remote)
Stipend: 15000
Pan India: Work from home job
6 Months Internship
About the work from home job/internship
Unacademy is looking for an enthusiastic and dynamic customer success/customer support intern with excellent English proficiency (spoken and written) and proficiency in MS Office. Join our energetic team and gain hands-on experience in the fast-growing education technology sector!
Selected intern’s day-to-day responsibilities include:
1. Assist customers via phone, and email to provide prompt and accurate responses to inquiries and resolve issues
2. Maintain a high level of product knowledge to effectively address customer questions and concerns
3. Collaborate with various internal teams to ensure seamless customer experiences and troubleshoot technical problems
4. Prepare and analyze customer feedback reports to identify trends and suggest improvements for better customer satisfaction
5. Help in creating and updating customer support documentation and knowledge base articles
6. Contribute to the development of customer service strategies and initiatives
Don’t miss this incredible opportunity to kickstart your career in customer service and make a positive impact on millions of learners worldwide. Apply now and join Unacademy’s mission of democratizing education!
Who can apply
Only those candidates can apply who:
1. are available for the work from home job/internship
2. can start the work from home job/internship between 6th Feb’24 and 12th Mar’24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
