Job Role: Transaction Risk Investigator
Location: Work From Home
Pan India Job
Job Description
Dear Candidate,
I am thrilled to share an exciting opportunity to join our Amazon Payment Risk Operations team as a Transaction Risk Investigator! We are looking for passionate individuals who excel in communication and problem-solving and are dedicated to ensuring customer success.Role Overview: As a Transaction Risk Investigator, you will take ownership of customer issues and advocate for their success while providing high-quality solutions and championing proactive improvements.
Key Responsibilities:
- Investigate suspicious activities and behaviors that pose risks to Amazon and our customers.
- Ensure high-quality decisions by applying CTPS standard operational procedures.
- Identify known fraud patterns and discover new trends to minimize risks.
- Utilize a range of tools to research transactions and gather data for accurate decision-making.
- Help minimize Amazon’s financial, legal, and reputational risks while maintaining confidentiality and data security standards.
- Achieve weekly productivity and quality standards for investigations.
- Communicate effectively with internal and external stakeholders.
Job Details:
- Role Type:Â Seasonal (Fixed Term Contract for 6 months)
- Work Model:Â Work From Home (available in approved states: Telangana, Maharashtra, Uttar Pradesh, Tamil Nadu, Delhi, Karnataka, Punjab, Rajasthan, West Bengal, Andhra Pradesh, Kerala)
- Shifts:Â Rotational (Morning, Afternoon, Evening, Night) with 2 consecutive days off every 3 months.
Minimum Prerequisites:
- Education: Bachelor’s degree (Recent graduates must provide provisional and consolidated mark sheets)
- Language Proficiency:Â Excellent communication skills in English.
- Skills:Â Strong analytical skills to provide effective solutions.
Application Process:
- Fill out the form for the Basic Screening Round: https://adcipl.amzn.courseplay.co/feedback/form/c3VydmV5ZGlyZWN0/MTEzMTA=/c3VydmV5
- PT & Voice Versant Test
- Final Operations Round with Manager
We encourage you to share this opportunity with anyone you know who may be a good fit! If you have any questions, feel free to reach out.
Thank you for your support in helping us find great talent!
Thanks & regards,
Varun HR
Company Profile
Amazon
Apply Link