Profile: Customer Experience
Pan India: work from home job
Salary: 2.5-4 Lacs P.A.
Job description
- Responsible for handling queries of customer through inbound calls
- Ensure quick and efficient resolution of customer queries / grievances.
- Manage large amounts of inbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, and provide solutions
- Executing trades on behalf of customer
- Have a good positive attitude-should be committed to the work
Technical Skills:
- NCFM/NISM VIII certifications in capital markets, derivatives, and currency
- derivatives
- Good quantitative/analytical skills
- Excellent oral/written communication skills required
- Customer Service, Customer Relationship, Relationship Management, Good
- knowledge of financial market
- Should have Laptop/PC along with good Internet Connection
- Immediate joiner