Profile- Client Servicing Associate
Salary- 25000-30000/month
About the job
- Provide prompt and effective customer support, addressing client inquiries and resolving issues via Email and Phone.
- Prepare regular reports and updates on account activities, performance.
- Serve as the main point of contact for client inquiries, issues, and escalations
- Develop and maintain productive and long-term relationships with assigned clients.
- Understand client needs, objectives, and challenges to effectively address their requirements.
- Identify upselling and cross-selling opportunities within assigned accounts.
Requirements
- Bachelor’s Degree(Any)
- 1-3 years of relevant work experience
- Excellent communication and interpersonal skills.
- Proficiency in Google Sheets.
- Proficiency in languages – Hindi, English and Any South Indian language(Kannada, Tamil, Telugu)