Profile: Employer Success Manager
Salary: 25000-30000
Pan India location
About the job
Company Profile –
Founded in 2019, the apna.co is India’s largest jobs and professional networking platform dedicated to
helping India’s rising workforce to unlock unique professional networking, and skilling opportunities.
Having secured more than $190 million from marquee investors such as Tiger Global, Owl Ventures,
Insight Partners, Lightspeed India, Sequoia Capital India, Maverick Ventures, GSV Ventures, Greenoaks
Capital and Rocketship.vc apna is on a mission to enable livelihoods for billions in India.
With over 25mn users, present in 70+ cities and counting, 3,00,000+ employers that trust the platform,
9mn monthly job applications and around 22mn peer-to-peer professional conversations – India has a
new destination to discover relevant opportunities.
Responsibilities for the Role:
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Work with internal departments to meet customer’s needs
- Data entry in various platforms
Requirements
Qualifications:
- At least 1 – 3 years of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Skills Required for the role:Â Typing speed of 30 wpm, Fluent in English and Hindi.