Profile: Customer Relationship Partner
Company Description –
BYJU’S is a global ed-tech company that provides learning solutions to more than 150 million students worldwide. Established in India in 2011, BYJU’S aims to make high-quality education accessible to all students. The company offers a range of brands, including Disney-BYJU’S Early Learn, BYJU’S Future School, Epic!, Osmo, Tynker, Toppr, and WhiteHat Jr. BYJU’S delivers personalized learning experiences with interactive content and mobile tools, catering to individual learning styles and skill levels. The company has partnerships with renowned companies such as Disney and Google to enhance engagement and learning outcomes. With operations in over 21 countries and programs in multiple languages, BYJU’S is a leading player in the education sector.
Role Description –
- BYJU’S is hiring sales professionals on a Part time/Contractual basis.
Work with us in the WWH model (Whenever, Wherever and However) and earn without limits
– Whenever – Be your own Boss. Work only when you want to !!
– Wherever – This is a Remote Opportunity and you can work from anywhere you want to!!
– However – Close Sales through Calls, Online Meets, Customer visits or whatever works for you!!
– Limitless Earning – 50% of the Downpayment collected in all your Sales, is yours!!
JOB DESCRIPTION – Customer Relationship Partner
We are looking for Customer Relationship Partners to work with BYJU’S on a Part-Time/Contractual Basis.
A CRP will be responsible for engaging with key customers by building and preserving trusting relationships. The CRP will constantly identify opportunities to grow the business and build positive relationships with new clients. You will be owning your process of scheduling counselling sessions with the parents and children which will be eventually conducted and converted by you.
We initially book a free counselling session for the child with the parents. In any counselling session the discussion is all about the learning methodology of the child and areas of improvement in his current way of learning and to provide solutions for this.
To be successful as a Customer Relationship Partner, you should possess excellent communication skills and maintain the core values of the organization.
Qualifications –
- Customer Support and Customer Service skills
- Excellent communication skills
- Analytical skills
- Ability to maintain customer satisfaction
- Experience in a customer-facing role is preferred
- Familiarity with educational technology is a plus
- Ability to work independently and remotely
- High school diploma or equivalent qualification