Job Role: Customer Service
Location: Work From Home
Pan India Location
Overview
Location: India
Contract: This is a 6 months contract role
Language: Arabic & English
CACTUS is a remote-first organization and we embrace an accelerated from anywhere culture.
You may be required to travel to our Mumbai office based on business requirements or for company/team events.
Work timings: Since this is a customer facing role it requires you to work in 9-hour shifts. This includes a 1-hour break for lunch. (You will need to work 5 days a week).
CACTUS is a company powered by its inclusive community spirit. We’re a melting pot of perspectives, breaking down barriers between different styles of thought to democratize access to scientific knowledge.
At CACTUS, there’s an opportunity for growth around every corner. You are encouraged to experiment, challenge yourself, stretch your capabilities, and take risks. If you are interested in building products that move innovation forward, then a career with us will sound like your jam. At CACTUS, you’ll discover the true extent of what’s possible through AI, have the autonomy to shape your career, embrace an accelerated-from-anywhere lifestyle, and make an impact.
At the heart of everything are our researchers – we help enable their success, and every move we make is about creating a positive impact in the world of science.
Together we,
Power research. Empower people.
Established in 2002, Cactus Communications (cactusglobal.com) is a leading science communication and technology company. It specializes in AI products and solutions that improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of research solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. CACTUS also offers medical communications under its brand Cactus Life Sciences. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.
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