Key Accounts Officer – Delhi & Other Roles
About the job
About Dunzo :
If you need something, just Dunzo it!
Dunzo is a hyperlocal delivery app that makes our city more accessible by getting the best of it at our doorstep. We can order groceries, fruits, vegetables, meat, and medicines as well as courier packages within the city. Currently, we are operational in Bangalore, Pune, Gurgaon, Hyderabad, Delhi, Chennai and Mumbai. This is a well-funded startup, with backing from marquee investors like Google, Blume ventures, Reliance Retail, and Aspada Ventures.
What’s it like to work at Dunzo?
- Lean and strong high performing teams
- Audacious problems to solve
- Focus on excellence
- Exposure to cross-functional domains
- High autonomy and ownership
- Opportunity to work with the best talent
- Have fun while getting it Dun
About the Team :
As a team, we believe that the best idea wins – no matter where the idea comes from. We tackle problems that have existed for years – through technology and data. You’ll be joining a vibrant, young team who are passionate about giving our users time back, providing flexible earning opportunitiesfor our Partners, and enhancing capabilities for local businesses
What is Dunzo D4B?
Dunzo D4B is an on-demand logistic service for small and medium businesses. We are a B2B2C platform helping small merchants to expand their business by reaching out to their consumers directly. Local businesses need intra-city logistics either to move goods between their shops/ locations, send products/ goods to their clients/ consumers, or need to transfer their documents between their stakeholders. It iscurrently being used by 8000 SMEs, from grocery stores to laundry merchants to insurance companies to lawyers and CAs. Dunzo D4B is not the last mile B2B service provider which facilitates multiple drop points from a single pickup. It is not aimed at e-Commerce players who are looking for last-mile logistics services.
Roles & Responsibilities:
- Cold calling, making multiple outbound calls to potential clients.
- Understanding client needs and offering solutions and support.
- Research potential leads from business directories, web searches, or digital resources.
- Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
- Creating and maintaining a list/database of prospective clients.
- Presenting and delivering information to potential clients.
- Going on the field to onboard and train the clients.
- Tracking weekly, monthly, and quarterly performance and sales metrics.
- Building pipelines with channel partners and team members to close sales.
- Maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
What you’ll need:
- Graduation is Mandatory.
- Familiar with the geography and market understanding of the city.
- Excellent verbal and written communication skills.
- Knowing the local language is mandatory.
- Very strong relationship-building skills.
- Able to multitask, prioritize, and manage time efficiently.
- Knowledge of the sales process from initiation to close.
- Previous experience in field sales or related sales experience is preferred.
- Familiar with V lookup, H lookup, Pivot table, JIRA, and CRM tools would be a plus.
- Above all, a great attitude and a sense of ownership.