Customer Support Specialist
We are ready to offer:
– The work schedule for this position is 5/2 shift work/rotation (morning, daytime. night time)
– Training will be provided
– Monthly compensation: 29000 INR gross
Overview
inDrive is a global IT and transportation platform inDrive is one of the world’s fastest growing online ride-hailing services. Its services are available in over 614 cities in 47 countries throughout the world. The Company’s app has been downloaded over 150 million times. inDrive offers other services, including intercity transportation, freight and cargo services, as well as delivery services in different markets of operations. inDrive is based in Mountain View, California, and operates regional hubs in the Americas, Asia, the Middle East, Africa and the countries of the CIS, and employs over 2,000 people. In early 2021, inDrive achieved unicorn status after closing a $140m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion. For more information visit www.inDrive.com
About the job
inDrive is an international ride-hailing service headquartered in Mountain View, CA. inDriver app’s downloads exceed 175M, and we are operating in more than 600+ cities in 47 countries.
Now we’re looking for a Customer Support Specialist.
If you are people-oriented as much as we are and ready to improve the quality of our customer service even more, we’re waiting for your CV!
What you will do:
– Outgoing calls to clients
– Response to clients requests via chat and email
– Analyze client requests
– Regulate conflicts
We expect from you:
-Good verbal communication
-Multi-tasking
-Work in a team
-Grammatically correct in written and verbal
-Stress resistance
-Responsibility
-Computer literacy
-Customer Focus
-Desire to benefit and help people
At inDrive you’ll get all the conditions for professional and personal growth with a rapidly growing IT company.
Your CV will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.
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