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Job Title: Operations Specialist – Night/US Shift (Remote)

Department: Operations

Reports to: Operations Manager

Shift: Night/US Shift

Job Type: Full-Time

Job Location: Fully Remote

Summary

We are seeking a dedicated and reliable Operations Executive for our Night/US shift in a fully remote capacity. The ideal candidate will have a strong work ethic, exceptional problem-solving skills, and be comfortable working in a fast-paced, dynamic, and remote environment. The Operations Specialist will be responsible for managing day-to-day operations, including but not limited to, issue resolution, communication with partners, and ensuring smooth and efficient operational processes.

Primary Responsibilities

– Monitor, manage, and ensure efficient operations during the US shift in a fully remote setting.

– Identify and resolve operational issues and discrepancies in a timely and effective manner.

– Serve as a key point of contact for all relevant stakeholders during the US shift.

Execute and optimize operational procedures, and implement remote process improvements when necessary.

– Collaborate with global teams and manage communication effectively to ensure seamless operation.

– Generate and maintain operational reports, providing insights to remote management as required.

– Adhere to all company’s policies and operational guidelines.

– Assist in training staff in night shift operations in a remote environment.

– Work closely with the remote Operations Manager to meet the company’s objectives and goals.

Required Qualifications:

– Bachelor’s degree in Business Administration, Operations Management, or etc

– Excellent communication and interpersonal skills.

– Ability to work in US shift hours and manage the night shift effectively.

– Strong problem-solving skills, attention to detail, and decision-making abilities.

– Proficiency in using various software, like MS Office Suite, ERP systems, and other operational tools.

– Ability to handle stress and stay level-headed in high-pressure situations.

– Reliable and fast internet connection.

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

MS-Excel

MS-Office

MS-PowerPoint

MS-Word

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