Job Title: Operations Specialist – Night/US Shift (Remote)
Department: Operations
Reports to: Operations Manager
Shift: Night/US Shift
Job Type: Full-Time
Job Location: Fully Remote
Summary
We are seeking a dedicated and reliable Operations Executive for our Night/US shift in a fully remote capacity. The ideal candidate will have a strong work ethic, exceptional problem-solving skills, and be comfortable working in a fast-paced, dynamic, and remote environment. The Operations Specialist will be responsible for managing day-to-day operations, including but not limited to, issue resolution, communication with partners, and ensuring smooth and efficient operational processes.
Primary Responsibilities
– Monitor, manage, and ensure efficient operations during the US shift in a fully remote setting.
– Identify and resolve operational issues and discrepancies in a timely and effective manner.
– Serve as a key point of contact for all relevant stakeholders during the US shift.
Execute and optimize operational procedures, and implement remote process improvements when necessary.
– Collaborate with global teams and manage communication effectively to ensure seamless operation.
– Generate and maintain operational reports, providing insights to remote management as required.
– Adhere to all company’s policies and operational guidelines.
– Assist in training staff in night shift operations in a remote environment.
– Work closely with the remote Operations Manager to meet the company’s objectives and goals.
Required Qualifications:
– Bachelor’s degree in Business Administration, Operations Management, or etc
– Excellent communication and interpersonal skills.
– Ability to work in US shift hours and manage the night shift effectively.
– Strong problem-solving skills, attention to detail, and decision-making abilities.
– Proficiency in using various software, like MS Office Suite, ERP systems, and other operational tools.
– Ability to handle stress and stay level-headed in high-pressure situations.
– Reliable and fast internet connection.
Skill(s) required
English Proficiency (Spoken)
English Proficiency (Written)
MS-Excel
MS-Office
MS-PowerPoint
MS-Word