Profile- Voice Chat Process Remote
Pan India opening
Overview
A USD 19.4 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 256,000 people across 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. The Automotive and Farm Equipment Business is the largest contributor of the Mahindra Group’s revenue. With 30,000+ full time employees spread across 20 locations, Mahindra has a strong presence in India. Further it propels an entire manufacturing ecosystem of 1,200 suppliers and 3,500 dealers, thereby creating direct and indirect employment for over 200,000 individuals. Our Farm Equipment business is the number 1 tractor company in the world by volume. In addition to our focus on maintaining a leading position in the core tractor mechanization business, we strive to deliver on our aspiration of “Farm Tech Prosperity” thus enabling our customers and our communities to RISE. Our Automotive business is a full-range mobility player with a presence in almost every segment of the automobile industry. Our product portfolio ranges from world class SUVs, premium luxury UVs, sedans, pick-ups, light, medium and heavy commercial vehicles to three-wheelers. All these cater to a diverse customer base spanning across rural and semi-urban customers. Leveraging our growing dominance, domestic & international market penetration and recent strategic acquisitions, we aim to provide world class exeperience to our customers and team members.
About the job
Meogl Limited is seeking a talented and dynamic Voice Chat Process Remote to join our team. As a Voice Chat Process Remote, you will be responsible for delivering exceptional customer service and support to our clients through voice chat. This is a remote position, allowing you to work from the comfort of your own home. About Us: At Meogl Limited, we are a leading provider of customer service solutions. Our mission is to create exceptional experiences for our clients and their customers. We pride ourselves on our innovative approach and dedication to delivering top-notch service. Join us and become part of our team! Benefits:
- Competitive salary
- Flexible work schedule
- Work from home
- Opportunity for growth and advancement
- Training and development programs
- Supportive and collaborative team environment Daily Tasks:
- Answer customer inquiries and provide support through voice chat
- Resolve customer issues and complaints
- Escalate complex cases to higher-level support as needed
- Provide accurate and timely information to customers
- Maintain customer account information and update records Requirements:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making skills
- Attention to detail and accuracy
- Good computer and typing skills
- Ability to maintain customer confidentiality Additional Skills:
- Prior customer service experience
- Familiarity with CRM software
- Knowledge of voice chat platforms
- Ability to work independently and in a team
- Strong organizational skills
- Ability to remain calm and professional under pressure
- Self-motivated and goal-oriented If you are looking for a remote position where you can utilize your customer service skills and work in a supportive and collaborative environment, then this is the opportunity for you. Join Meogl Limited as a Voice Chat Process Remote and be part of our mission to create exceptional customer experiences. Apply now and let’s connect!