Profile: Quality Analyst
Pan India – Remote Job
This is a remote position
.Job Description
Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our sales & customer success associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls, chats, and support ticket responses to assess an associate’s demeanour, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for enhancements to the client’s success or sales process & training materials as needed to enhance the overall MyOperator customer experience.
Key responsibility area
Requirements
Benefits
100% Remote Working
Quarterly Performance Based RnR
WiFi & Device Reimbursements for WFH
Paid Time OffInsurance
Job Role: Customer Experience Associate Location: Work From Home Pan India Job …
Job Role: KYC Analyst Location: Work From Home Pan India Job …
Job Role: Search Engine Evaluator Location: Work From Home Pan India…
Job Role: Customer Support Location: Work From Home Pan India Job …
Job Role: Payment Operation Specialist Location: Work From Home Pan India Job …
Job Role: Corporate Recruiter Location: Work From Home Pan India…