Profile: Manager – Marketplace & Omni channel (Program Manager)
Location: Banglore(Hybrid)
Job description
Role: As a program manager in Marketplace team, the candidate would be responsible for the design, development & execution of strategic initiates to improve seller experience & seller growth from inception till scale up
Responsibilities
Identify scope for improvement in marketplace processes and come up with structural solutions for various problems impacting seller experience or seller growth. Expected to own end to end design and execution of an initiative
Structure and conduct analyses to define objective and key result for a program. Back-up business decisions with data
Identify industry trends and perform benchmarking to shape critical initiatives in ecommerce marketplace ecosystem
Liaison with cross functional teams such as category management, supply chain, finance, legal, tech etc. for seamless execution of programs and course correct based on need
Create dashboards, trackers and newsletters to improve visibility of the programs both internally and externally
Track the status of the initiatives vs. the expected timelines & intended impact
Highlight issues and problem solve with the relevant stakeholders to make sure the initiatives are on track
Qualifications & Experience
1-2 years of post-MBA experience in working on data driven programs end to end with relevant experience in consulting/ecommerce/supply chain/fashion industry or 4-5 years post B.E/B.Tech experience in data driven program management or business analyst roles
Graduation from a top tier institute Preferably B.E/B.Tech
MBA from tier 1/2 institutes (preferred)
Strong analytical and presentation capabilities with experience of presenting to senior leadership
Sharp business acumen, problem solving and communication skills
Proven track record to solve unstructured problems, manage multiple initiatives at once, manage stakeholder expectations, collaborate with cross functional teams with minimal supervision
Experience of working on SQL, PowerPoint and Complex Spreadsheets. Working knowledge of python preferred
Ecommerce experience is desirable
