Client Servicing Intern
Pan India – Remote job
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
At Paytm Insider we’re looking for a Client Servicing Intern to join our team.
Responsibilities
- Listing events
- Answering and resolving organiser queries
- Assist client management POC for requirements that come in
- Willing to work on weekends, will be given a comp off during the week
- Eventually working with clients for small projects
Requirements
- Recently completed a Bachelor’s degree in Business, Marketing, or a related field
- Excellent oral and written communication skills.
- Good in Excel and able to create and analyze data
- Highly organized with strong attention to detail
- Self-motivated with the ability to work independently and as part of a team
- Prior experience in customer/client service is a plus.