Collaborate with stakeholders to identify, document, and prioritize business needs, objectives, and requirements.
Evaluate existing business processes, workflows, and systems to identify areas for improvement, inefficiencies, and bottlenecks.
Create clear and comprehensive documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories.
Communicate effectively with stakeholders, development teams, and other project members to ensure a common understanding of requirements and project objectives.
Collaborate with technical teams, designers, and subject matter experts to design and propose solutions that address business needs and requirements.
Participate in solution evaluation and selection processes, assessing the feasibility and impact of different options.
Develop reports and dashboards to provide stakeholders with meaningful information and support strategic planning and decision-making processes.
Collaborate with the testing team to develop test plans, test scenarios, and test scripts based on defined requirements. Review and validate test results to ensure that the implemented solution meets the desired outcomes and quality standards.
Support change management activities, including training, communication, and user adoption strategies.
Assist in developing training materials, conducting user training sessions, and facilitating the transition to new processes, systems, or solutions.
Facilitate meetings, workshops, and presentations to gather feedback, address concerns, and ensure alignment between business objectives and project deliverables.
Stay updated with industry trends, best practices, and emerging technologies relevant to the organization’s domain.