Technical Helpdesk Executive role – WFH
Salary: 2.25-3.5 Lacs P.A.
Hiring Freshers For Technical Helpdesk Executive role – WFH – Maharashtra
*Freshers can also apply*
Location: Maharashtra
Jio is a young and dynamic organization with a mission to digitally transform India. We believe in making dreams a reality by bringing out creativity and innovation in our employees. We have a host of initiatives through which we care for our employees throughout their life at Jio. Given ahead are our philosophies behind building a working environment that supports our employees in achieving the impossible every day.
Roles and Responsibilities
The purpose of the role is to provide resolution for any technical issues faced by the homecare technicians (Home Connect or Home Assist) during their visit to the customer premises for FTTx installation and Services. Advisor shall be responsible for raising and resolving complaints for the customer frontend teams.
Desired Candidate Profile
Technical Skills Ability to understand & explain problems & solutions Good communication & Interpersonal skills.
Perks and Benefits
Work from home
Qualification Required
BE, Btech, BSC-IT, BCA, Diploma – IT