Profile: Sales Development Representative, India
Laptop+wifi+Insurance and many more benefits
Pan India: Work from home job
About Shopify
Shopify is innovating faster than any other commerce stack. We put independence within reach for anyone with a dream to start a business. We transform enteprises and work with some of the world’s biggest names and brands who are pushing the limits — and expect us to, too.
While millions of merchants in over 175 countries already use Shopify, the remaining opportunity is vat. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role
The Sales Development Representative is the front line of the Shopify Plus Sales team. We find the world’s fastest-growing eCommerce stores and help them make their shopping experience even better using our best-in-class solution via impactful, value-driven outreach and great conversations. We take them from “What is Shopify Plus” to “How have I gone this long without it!”
This role is a remote position for candidates who are currently based in India.
You’ll be working on things like:
- Identifying good fit merchants and crafting compelling messaging via email, phone, WhatsApp to build interest in a conversation- these merchants may or may not have even heard of Shopify.
- Learning the ropes of the intricacies of eCommerce in India – who are the major players, and how can we help them.
- Creating a positive and valuable first impression to merchants by providing an unrivaled merchant experience.
- Maintaining active engagement with new and existing leads through our CRM, Salesforce.
- Triage and connect inquiries to the appropriate members of the Shopify Sales Reps by conducting high-level qualifying conversations with prospective merchants.
- Contributing to building culture and upholding Shopify values in our growing APAC region.
- Liaising with your peers across the world in markets like Japan, India, SEA, North America and EMEA to refine processes and consistently evolve the scope of the role.
- Collaborating cross functionally with peers across marketing, channel sales/partnerships and direct sales.
- Working with your lead to up-skill in areas of profession and personal development including special personal projects to assist and impact the Sales Delivery team in APAC.
Qualifications
- Experience and knowledge of the India market.
- Experience in outbound sales/business development role
- High-energy and have a positive attitude.
- Merchant-focused mentality.
- Experience in Sales/Sales Development.
- Experience in working with international teams.
- Demonstrate excellent written/verbal communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Be a highly motivated, driven, and self-starting individual who can hit the ground running.
- Ability to thrive in a fast-paced environment and be able to live in the grey.
- Strong process improvement skills to help develop the role as things change with the business.
- An understanding of customer needs and meeting those individual needs with proper introductions to our Shopify Sales Reps.
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities
