Swiggy Work from Home Jobs for Freshers

Profile: Customer Support

Pan India: Work from home job

Salary: upto 22000

Dear Candidate,

Greetings from Teleperformance….!!!

Bulk Hiring for Work-from-Home

We are looking for well-spoken, enthusiastic people, with the drive to address customer issues with sensitivity & empathy, and resolve them in a swift, proficient and friendly manner through a variety of channels such as call, chat, e-mail.

This individual will be instrumental in customer retention, by efficiently and successfully addressing concerns and by communicating in a professional and positive manner.

Top candidates need to be detail-oriented, motivated and have excellent people skills.

Responsibilities :

  • Resolving problems/ concerns raised by customers on the App via chat/ phone/e-mail
  • Establishing a relationship of trust with the customer, by ensuring qualitative service

(empathy and efficiency, excellent communication)

  • Learning the product and services offered thoroughly, so as to provide timely and efficient resolutions to issues raised
  • Troubleshooting problems and seeing them through to resolution
  • Escalating unresolved issues to the appropriate internal teams

Education :

  • Experienced with a background in Customer Service
  • Freshers, preferable from a hospitality/ service industry background
  • Graduate / Undergraduate both will work

Skill sets :

  • People-first mindset (patient, empathetic, warm, respectful)
  • Problem-solving mindset
  • Flexible
  • Detail-oriented (active listener)

Requirements :

  • You have your own Laptop or desktop
  • i3 processor required
  • Window 10 and above required
  • 4 GB ram is required
  • Must have an internet connection

Apply here:

Share Your Resume on Whatsapp-

Jaspreet – 8368205137 (Jaspreet.kour@teleperformancedibs.com )

Geeta – 9625961275 ( Geeta.mehra@teleperformancedibs.com )

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