Profile: Customer Support
work from Home.- PAN India
Salary: 2-2.25 Lacs P.A.
Job description
HR-Greetings,
Teleperformance is hiring for work from Home.- PAN India
Roles and Responsibilities-
- candidate should be able to manage a large amount of inbound and outbound calls.
- Establish and continually improve customer satisfaction and loyalty with the operations, products, services by understanding customer expectations and needs and addressing them responsibly and effectively.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
Qualification and Skills
- Must be 18 years of age or older
- Graduate With 6 Months of experience can apply
- Must be available to work occasional nights, holidays and weekends
- Excellent verbal and written communication skills
- Should be fluent in English and Hindi
System requirement
- Must have own Desktop or Laptop
- Minimum i5 processor is required
- Minimum 8GB RAM
- Windows 10 and above
- Web camera should be working
- USB – Headphones with attached mic
- Must have Wi-Fi or Broadband connection
- Speed should be 25MBPS download and Upload
Salary and Other Benefits
- Provident Fund
- ESI – Employee state insurance
- Job Type
- Rotational Shifts
- 6 days working 1 day rotational off
- Contractual Work From Home
HR details
Sukanya Roy
Interested candidates can drop their cv and the properties on Whatsapp number @ 7002958099