VOLOPAY WORK FORM HOME JOB

About Us

Volopay is a Y Combinator-backed start-up that combines corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow, and succeed with our cross-platform solution that delivers more functionality across different areas of operations.

We are backed by some of the top investors in the world, and on our way to being one of the most influential fintech start-ups in Southeast Asia, with ambitions to expand.

For selling a platform like this, we need people who are super excited about the vision of the company and who are passionately curious about building this for businesses out there.

Key Responsibilities

• Lead the onboarding process for new clients, guiding them through documentation, compliance (KYB & KYC) approvals, and account setup.
• Collaborate with teams across Product, Sales, and Customer Success to ensure a seamless onboarding experience.
• Prepare and distribute invoices while monitoring billing cycles for timely and accurate payments.
• Maintain and update client records, ensuring data integrity and accuracy throughout the process.
• Generate insightful reports and analyze client data to identify patterns and trends, helping to inform strategic decisions.
• Proactively streamline onboarding processes to enhance efficiency and delivery speed.
• Communicate effectively with clients and internal stakeholders, addressing inquiries and providing support.

Skills & Qualifications

• 1+ years of experience in customer success with a focus on onboarding and data management.
• Proficiency in HubSpot, ZohoDesk, and Microsoft Excel is highly desirable.
• A passion for data analysis, reporting, and engaging with clients.
• Demonstrated ability to proactively serve both internal and external stakeholders.
• High adaptability and a strong ability to thrive under pressure in a fast-paced environment.
• Willingness to work flexible hours across two time zones (Singapore and India).

Our Culture

About

At Volopay, you’ll thrive among passionate, talented individuals who bring their energy into everything they do. Our team’s diversity is our strength, with musicians, entrepreneurs, athletes, and more contributing their unique talents. Picture a workplace that’s not just about work, but about a shared journey. We value your independence and trust you with tasks, encouraging you to take ownership and find innovative solutions. Our culture is rooted in:

• Ownership: We believe in freedom with responsibility. You’ll naturally take the lead and excel.
• Results: We’re doers who overcome obstacles with a can-do attitude.
• Curiosity: Curious minds thrive here. Wear multiple hats and embrace new challenges.

Join Volopay for a vibrant, dynamic atmosphere where innovation thrives, and your individuality shines.