WhiteSlips Job Management Consultants Work From Home Job

Job Role: Customer Service Executive

Location: Work From Home

Pan India Location

About the job

PROFILE- CUSTOMER SERVICE

WORKING DAYS-6

Roles And Responsibilities:

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Required Candidate profile:

1. Excellent communication in English.

2. Candidates must have a Laptop & Wi-Fi connection.

Working Hours: 9 HOURS (INCLUDING 1 HR. OF BREAK)

Interview Rounds: HR AND OPS.

Overview

WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED is recognized as a StartupIndia for our innovative Recruitment solutions by the Government of India. Whiteslips is a socially responsible Business Network that connects Jobseekers and Hiring Managers through an Employee Referral Program. Currently, more than one Lakh Employees (Senior Level) from Top-Notch companies from different Industries are registered with us to refer qualified Jobseekers. So far, Whiteslips has empowered thousands of Jobseekers to find their next dream Job by connecting with referring Employees of any company through its Powerful Networking. Pls, be informed that our clients have a 46% success rate with our Employee Referrals and a 58% increase in Job response after our Evaluation and customization Services. We match the demand in supply and create a win-win situation for everyone involved – Employers, Referring Employees, Jobseekers, and Whiteslips. 1. Employers – Employee Referrals Decrease Hiring Times, Employee Referrals Have a Higher Conversion Rate, Referral Hires Stay with the Company Longer, Employee Referrals are Less Costly. 2. Referring Employees – Referring Employee gets an Employee Referral Bonus in their company on every successful placement and they can use our platform as a network to find their next dream Job. 3. Job seekers – People are seven times more likely to hire when referred by an existing Employee. Trust, Priority, faster process with better conversion on placement 4. White slips (our company) – With our network, we ensure that companies hire Top-Quality Talents that fit their requirement. Also, we generate Employment opportunities by leveraging the skill and ability of our youth to drive the nation forward through productive output and innovation. We forecast to provide Employment opportunities to more than 3000 Jobseekers in the year 2025. Whiteslips is providing services all over India and we will be extending our services to other countries as well.