Profile: Chat Support Representatives.
Pan India: Work from home job
About the job
Overview:
Admiiin is seeking dynamic and enthusiastic freshers to join our team as Chat Support Representatives. This role is ideal for individuals who are eager to kickstart their career in customer service and thrive in fast-paced, digital communication environments.
Responsibilities:
- Provide prompt and efficient responses to customers via chat platforms.
- Understand customer inquiries, issues, and provide appropriate solutions.
- Maintain a friendly and professional tone in all chat interactions.
- Document and escalate customer feedback and technical issues to the relevant departments.
- Stay updated on Admiiin’s products, services, and policies to provide accurate information.
- Manage multiple chat conversations simultaneously with attention to detail.
- Collaborate with team members to achieve better customer service.
Qualifications:
- High school diploma or equivalent; college degree is a plus.
- Strong written communication skills with an ability to convey messages clearly and concisely.
- Basic computer proficiency and typing skills.
- Ability to multitask and navigate through multiple systems.
- Willingness to learn and adapt to new technologies and methods.
- Customer-oriented mindset with a problem-solving attitude.
- Flexibility to work in shifts, if required.
We Offer:
- A supportive and inclusive work environment.
- Comprehensive training and development programs.
- Opportunities for growth and advancement within the company.
- A competitive salary and benefits package.