Profile: Intern- Digital Experience
Pan India: Work from home job
Job highlights
- Minimum graduate,good communication skills,experience in primary/ secondary research will be preferred
- To focus on enhancing customer experience,taking up initiatives to improve customer experience & manage end to end customer journey
Role Summary:
To focus on enhancing customer experience, taking up initiatives to improve customer experience & manage end to end customer journey. Collaborate with different teams to work on digital projects, surveys.
Key Focus areas:
- Conducting Market analysis
- Getting insights from industry in terms of primary /secondary research
- Product proposition study, understanding customer journeys, competitive analysis
- Reviewing campaign performance, content streamlining
- Team coordination, assisting team on operational aspect
- Meeting timelines
Qualifications:
- Minimum graduate, good communication skills, experience in primary/ secondary research will be preferred