Profile: IT Specialist (WFH – Freshers Only)
Applicants should be from the Delhi NCR region.
DUTIES AND RESPONSIBILITIES
- Assist Test Center Administrators via phone and email while readying the test centers.
- Manage mailboxes.
- Operational support for the centers in readiness.
- Work on reports using MS Excel
- Actively work to meet/exceed the desired metrics/KRA’s.
- Incident Management through Salesforce.
- Perform software installations and Operational Trial at Test centers.
CANDIDATE SKILLS/REQUIREMENTS:
- Graduate in any discipline / Freshers Only.
- Good communication in Verbal and written English.
- Intermediate-level troubleshooting of various computer-related issues.
- Intermediate-level understanding of networking concepts, devices, and troubleshooting.
- Good problem-solving skills: ability to visualize a problem or situation and think abstractly to solve it.
- Ability to learn and support new applications. Working with staff requires interpersonal skills.
- Basic computer skills such as MS Office products – Word, Excel, PowerPoint.
- Neutral accent, minimum MTI (Mother tongue interference)
- Applicants should be from the Delhi NCR region.
KEY POINTS TO NOTE:
- Shift Timings: 6:00 pm – 2:30 am
- Night Shift Allowance: INR 2500/- per month
- Work from Home
- Weekly Offs: Saturday & Sunday
If you are interested in the said opportunity, please email us your updated resume along with the below-mentioned details at indiahr@prometric.com
- Current CTC
- Expected CTC
- Current Location
- Notice Period
- Total Work Experience