Profile- Salary – 8000 /-
Only Kolkata resident candidates only (System will provide by the company)
Contact Person – Sweta Ghosh – 9903488333
Job description
The process I
Chat process
Customer Service Responsibilities
- Resolving customer complaints brought to your attention.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ability to multi-task, prioritize, and manage time effectively
Customer Support Executive Requirements:
- Excellent interpersonal and oral communication skills
- Computer skills.
- Graduate
- Language English & Hindi
- Fresher or Experience 06 month experience required in BPO industry.
