- Job Role: Voice Customer Support
- Salary: INR 13,500/- – INR 15,000/-
- Location: Work From Home
- Pan India Location
- Full Time, Permanent
- Education
Job highlights
- Customer Service Role – Work From Home
- Shifts – Rotational Shifts.
- Qualification – HSC, Graduate, Post-Graduate. Salary Package – INR 13,500/- – INR 15,000/-.
- Language Required – Both English & Hindi.
Job description
Tech Mahindra is hiring for a Customer Service Role – Work From Home
Domain – Customer Service Voice
Language Required – Both English & Hindi
Location: Pan India
Qualification – HSC, Graduate, Post-Graduate
Salary Package – INR 13,500/- – INR 15,000/-
Shifts – Rotational Shifts
Job Description
– Identify and assess customers’ needs to achieve satisfaction.
– Build sustainable relationships and trust with customers through open and interactive communication.
– Provide accurate, valid, and complete information by using the right methods/tools.
– Handle customer complaints, and provide appropriate solutions and alternatives.
– Keep records of customer interactions, process customer accounts, and file documents.
– Follow communication procedures, guidelines, and policies.
Mandate System Requirement – Own Laptop/Desktop is required with below specifications
Laptop or Desktop with minimum Core i3 gen 7 processor
RAM – 8 GB or above
Genuine Windows 10 or 11
Minimum 20 MBPS Internet Speed (Broadband connection)
Noise-canceling headphones
Power Backup
Contact Person :
Sneha – 8350975223
Anju – 8930069611
Kritika – 7347214123
Divya – 7009335019
Somi Ghosh – 7838204667
Apply Link