BZ Consultant work from home jobs for Freshers

Profile: Customer Ops Support Executive

Pan India: Work from home job

About the job

Profile – Customer Ops Support Executive

Salary – Upto 4 LPA

Exp – 0 to 3 years

Location – Work from home

This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.

Roles and Responsibilities:

• Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives.
• Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.
• Train and direct sellers for execution and adherence of norms and practices.
• Devise and deploy SOP’s, analyse data, and propose features and processes, which focus on improving the Seller experience.
• Willing to work on weekends.

Basic qualifications

➢ Bachelor’s degree in a quantitative/technical field such as computer science, engineering, statistics

➢ Experience with Excel

➢ Experience with SQL

➢ Preferred qualifications

➢ Experience in customer service/ has worked in a calling profile in the past