Profile: Quality Intern & Many Other
Pan India: Remote job
About us
MyOperator was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues.

We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience.

Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe.

We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries.

Job Description
This is a remote position.
Let’s build a better process- Hiring For Quality Interns.
Job Description
Quality Assurance Intern (QI) is responsible for working with the QA and helping them with the manual audits, which will help in improving the quality of the performance of our sales & customer success associates who deal with our existing and potential customers. The QI will work on the manual health check audits to assess an associate’s conformity to company policies and procedures.
Key responsibility area
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- Develop or understand evaluation programs or Scorecard
- Manual & Call Audits with 100% Accuracy
- Reporting
Requirements
- Graduate with excellent oral and written communication skills.
- Exceptional listening and analytical skills
- Must adapt well to change and successfully set and adjust priorities as needed
- Must be proficient with GSuites (intermediate Docs, advanced Sheets)
- Good data analytical capabilities to check trends, historic data, and predictive analysis
- Good analytical skills and hands-on with spreadsheets, presentation & document writing.
Benefits
100% Remote Working
BYOD/Wi-Fi Reimbursement