Profile- Call Auditor/Call Quality Analyst/Call Audit
Salary- 2.75-3.25 Lacs P.A.
Pan India Opening
Job highlights
- Candidate Should have experience in auditing calls,Quality assessment
- Good communication skills
- Good listening skills
Job description
- Monitoring and auditing calls for assigned employees
- Audit calls and give feedback on strength and developmental areas to improve employees’ sales performance
- Ensuring achieving the assigned monthly audit
- Using quality monitoring data management system to compile and track performance at the individual level and share feedback
- Provide feedback and quality reports to the internal team
- Suggest training needs and developments
Required Candidate profile
- Candidate Should have experience in auditing calls, Quality assessment
- Good communication skills
- Good listening skills
